Privacy Policy

Estate Care collects information necessary to provide trust administration concierge services to our clients. This includes:

• Contact information (name, email, phone number)
• Estate and trust documentation
• Project status and communication records
• Authentication and login information

Important Disclosure: Estate Care uses Manus (manus.im) as our secure authentication provider for client and partner portal access. When you log in to your portal:

• You will be redirected to manus.im for secure authentication
• Manus handles all login credentials and authentication processes
• Your password and authentication tokens are never stored on Estate Care servers
• Manus may collect standard authentication data (email, name, login timestamps)
• Manus's privacy policy applies to data collected during authentication

This third-party authentication system ensures the highest level of security for your portal access while allowing you to use familiar login methods (Google, Microsoft, Apple, or email).

We use the information we collect to:

• Provide trust administration and concierge services
• Communicate project updates and important information
• Manage document storage and sharing through the client portal
• Authenticate and authorize portal access
• Send email notifications about project status (when enabled)

We take data security seriously and implement industry-standard measures to protect your information:

• All data transmission is encrypted using SSL/TLS
• Authentication is handled by Manus, a trusted third-party provider
• Access to client information is restricted to authorized Estate Care staff
• Regular security audits and updates

As an Estate Care client, you have the right to:

• Access your personal information stored in our systems
• Request corrections to inaccurate information
• Manage your email notification preferences through the portal settings
• Request deletion of your data (subject to legal retention requirements)

If you have questions about this privacy policy or how we handle your data, please contact us:

• Email: [email protected]
• Phone: (949) 232-0074